tap, click, or slide into our dms. we lock your bounce faster than a dutch bros line fills up.
what payment methods do you accept?
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cash, card, venmo. if it buys canes it books bounce.
do you require a deposit?
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yes — 25% locks your date. deposits arent refundable, but with 48 hours notice they transfer straight to your new date.
when is payment due?
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deposit when you book. full balance is due 24 hours before delivery — no exceptions, no surprises.
do you deliver to my area?
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gilbert, chandler, queen creek, san tan valley, mesa, apache junction. delivery is free within 10 miles of our gilbert base — a small distance fee applies beyond that, calculated automatically in your quote.
whats included in the price?
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delivery, setup, takedown, stakes, sandbags, blower, extension cords. everything except the cake cutting ceremony and your spotify dj skills.
can i cancel or reschedule?
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yes — with 48 hours notice your date moves and your deposit moves with it. deposits arent refunded on cancellations, but theyre never lost if you reschedule.
what happens if it rains?
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arizona monsoons, storms, or sustained winds over 15 to 20 mph mean free rescheduling. safety first — well keep you posted.
how much room do i need?
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check the dimensions on each unit, then add a few feet of clearance on every side. grass, turf, or concrete all work — nothing overhead, and no pool decks.
how many kids can bounce?
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depends on the unit — capacity and weight limits are listed on every product page. adults are welcome too, just check the limits first.
are these things actually clean?
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sanitized like were channeling marie kondo. our bounces stay fresher than san tan farmers market strawberries.
whats the safety deal?
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no shoes, no snacks inside, no silly string. an adult on your end supervises the bouncing — we walk you through everything at setup and leave written guidelines.
how far ahead should i book?
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gilbert weekends disappear faster than costco samples. book two weeks out to be safe but weve pulled off same day miracles before.
can i cancel my reservation?
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yes — 48 hours notice and your deposit transfers to a new date.
do you deliver on weekdays?
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bounce isnt just for saturdays. we deliver any day like its taco tuesday at your favorite gilbert spot.
how early do you set up?
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pick your setup window when you book. we roll up about an hour before party time so your bounce is fully inflated while youre still panic arranging the chickfila nugget trays.
do you provide attendants?
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we set up and head out — an adult on your end supervises the bouncing. thats the deal.
what surfaces can you set up on?
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grass, turf, pavement. we adapt. just dont volunteer your pool deck fam.
do you bring extension cords?
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yes. power cords long enough to reach your backyard dj booth.
can i rent overnight?
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overnight bounce equals legendary sleepover. we set it you keep it till sunrise.
do you offer themed bounce houses?
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castles, combos, mega slides. each one brings that main character energy.
what sizes are available?
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smol tot bounce to absolute unit slides. we match the vibe to your squads energy.
can i move the bounce house myself?
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nope. protect your lumbar chakra. we handle the heavy lifting you handle the playlist curation.
do you deliver outside east valley?
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sometimes our energy expands beyond the 480. ask us we might bounce your way.
do you deliver to gilbert?
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of course. gilbert is home base.
do you deliver to san tan valley?
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san tan valley is low key lit. gotta grab some peaches at schnepf and well be right over.
what if the bounce house doesnt fit?
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we measure you clear the space. bounce needs room to breathe not squeeze like your cousins parking job.
do you offer package deals?
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bundle bounce with concessions or games. save coins multiply the vibe ascend to party legend status.
how long does setup take?
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20 minutes max. faster than your mom finding the costco samples.
do you provide generators?
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no outlets no problem — ask us about generator options when you book and well figure out your power situation.
can i rent for corporate events?
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absolutely. take a trust fall down a 25 ft slide for max synergy activation.
do you offer military or teacher discounts?
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absolutely. teachers and military fam get the appreciation discount. mention it when you book and well hook you up with a code.
what if i need to reschedule?
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plans change. give us 48 hours notice and well move your date zero drama — deposit and all.
do prices change on holidays?
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peak season and major holidays might adjust pricing. check when you book so youre never caught off guard.
whats the weight limit?
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varies by unit but most handle 4 to 8 kids or 2 to 3 adults max. check the specs and maybe dont test physics today.
how many kids can bounce at once?
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depends on size and ages. tiny humans pile em in. middle schoolers space it out or someones catching an elbow.
are adults allowed in the bounce house?
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check the weight limit first then go reclaim your inner child. were not judging your healing journey through inflatable nostalgia.
what are your safety rules?
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no shoes, no snacks inside, no silly string, no baby oil. supervise the tiny humans at all times. full safety breakdown comes with delivery.
do you provide safety instructions?
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absolutely. we walk you through everything at setup and leave printed guidelines. keep the bounce legendary not hospital worthy.
whats your weather policy?
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arizona monsoons and high winds trigger free rescheduling. safety first legendary parties second. well keep you posted.
what wind speed is too much?
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over 15 to 20 mph sustained and we reschedule. no defying gravity with bounce houses thats not the kind of popular were trying to be.
what if the bounce house deflates?
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hit us up immediately. blower problems are rare but if it happens well fix or swap it faster than kids can mob the snack table.
who do i contact day of with questions?
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your confirmation email has our contact info. text or call were here keeping your partys energy aligned and bouncing smoothly.
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